Shipping Policy

At Velaria, we are committed to delivering your order quickly, safely, and reliably. Please review our shipping policy below for full details.

📦 Order Processing

  • All orders are processed within 24 hours of being placed
  • Once processed, you will receive a confirmation email or SMS with tracking details

⏱ Orders placed after 6:00 PM, or on weekends/public holidays, will be processed on the next business day

✈️ Shipping Method

We ship all orders via air delivery to ensure:

  • Faster shipping times
  • Better product handling and safety

🚀 Estimated Delivery Time

Tier 1 & Tier 2 Cities:
Delivery within 2–4 business days after dispatch

All Other Locations:
Delivery within 4–7 business days after dispatch

⚠️ Please note: Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other external factors.

💰 Shipping Charges

  • Shipping charges (if applicable) will be shown at checkout
  • We may offer free shipping promotions on selected products or order values

📍 Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS.
You can use this to monitor your delivery status in real time.

⚠️ Delays & Exceptions

While we strive to deliver on time, delays may occur due to:

  • Remote delivery locations
  • Courier service issues
  • Weather or unforeseen circumstances

If your order is delayed beyond the expected timeframe, please contact us at:
📧 velariasupport@gmail.com

📝 Address Accuracy

Please ensure all shipping details are entered correctly at checkout, including:

  • Full name
  • Complete address
  • Correct phone number

Velaria is not responsible for delays or failed deliveries caused by incorrect or incomplete information.

📩 Contact Us

For any shipping-related queries or support:

Velaria Support
📧 velariasupport@gmail.com